سياسة الخصوصية
Last Updated: November 20, 2024
Introduction
Bomoto Car Rental L.L.C (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with UAE Federal Law No. 45 of 2021 regarding Personal Data Protection and applicable regulations issued by the Government of Dubai.
1. Information We Collect
We collect personal data necessary to provide our services, comply with legal obligations, and enhance your experience. This may include, but is not limited to:
- Name, email address, phone number, and address.
- Identification documents (e.g., passport or Emirates ID) for verification purposes.
- Payment information, such as credit/debit card details or cryptocurrency wallet addresses.
- Driving license information for eligibility verification.
- Vehicle rental preferences and history.
- Technical data, including IP addresses, device information, and location data when using our website or mobile applications.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your bookings and payments.
- To verify your identity and eligibility to rent a vehicle.
- To comply with UAE Federal Tax Authority regulations and other legal obligations.
- To provide customer support and respond to inquiries.
- To improve our services, website, and mobile applications.
- To send updates, promotional offers, and relevant communications (subject to consent).
3. Sharing Your Information
We may share your personal data with third parties only in the following cases:
- Regulatory Compliance: To comply with requests from UAE authorities, including the Federal Tax Authority.
- Service Providers: With trusted third-party vendors who assist in payment processing, IT services, or marketing activities.
- Legal Obligations: In compliance with court orders or applicable laws in the UAE.
4. Data Retention
We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by UAE laws, including the Federal Tax Authority’s regulations on VAT compliance.
5. Data Security
We employ appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. These measures include encryption, secure data storage, and regular security audits.
6. Your Rights
As a data subject under UAE law, you have the following rights:
- Access and Correction: Request access to your personal data and correct inaccuracies.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Consent Withdrawal: Withdraw consent for marketing communications.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at info@bomoto.ae.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze traffic. By using our website, you consent to the use of cookies as described in our Cookies Policy.
8. Cross-Border Data Transfers
If we transfer your data outside the UAE, we will ensure it is protected with equivalent levels of security as required by UAE law.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Bomoto Car Rental L.L.C
5th Floor, Rasis Business Centre Building, Al Barsha 1, Dubai, UAE
Phone: +971 (04) 272 8109
Email: info@bomoto.ae
